Secret Garden Party - Payment plan terms

Terms and Conditions for Purchasing Tickets, Accommodation or Vehicle Passes by Payment Plan

  1. Tickets, accommodation and vehicle passes for The Secret Garden Party 2023 can be bought using a payment plan that allows eligible customers to pay for tickets, accommodation and passes over a number of payments (each an “instalment”). 
  2. By opting to pay by payment plan, you will be charged a non-refundable instalment plan fee per ticket, accommodation option or vehicle pass.
  3. When you make a booking using our payment plan, your credit or debit card will be charged for the first instalment in the plan. You will then automatically be billed every month on the same day that you made the original purchase (including payment plan fees if applicable), until the full balance is paid.
  4. In the event that payment cannot be taken for an instalment, you will receive an automated email notification and the payment will be attempted two further times in one-week intervals. If all of the attempts to charge the card fail, you will need to update your card details and pay the remaining balance at Any alternative card must belong to, and be in the name of, the original purchaser.
  5. In the event that full payment for your booking has not been made by 23:59 on 14 May 2023, your booking will be cancelled and no refund will be owed to you.
  6. The transaction will be completed only once your payment of all instalments and fees have been processed and the total due paid in full.
  7. The payment plan requires that, at the time the first instalment is made, you make a full commitment to purchase the ticket, accommodation or vehicle pass and pay the full price plus applicable fees.
  8. It is recommended that you ensure that adequate funds are in place to process the payment of all instalments on the dates detailed above and that your credit or debit card does not expire before the final instalment can be charged.
  9. These special terms and conditions are in addition to our standard terms and conditions available at